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Sarum House Surgery
 Sarum House Surgery

Reception: (01432) 265422
Prescriptions (01432) 271736
Fax: (01432) 271 610
Thursday 14th June 2018 - We have a problem with our telephones this morning. The telephone provider has been informed and is working on the problem. Please accept our apologies for any inconvenience.

Bank Holidays

We will be open over the Easter Holiday period as follows:



Thursday 29th March - 8am - 6pm

Friday 30th March - Closed 

Saturday 31st March - Closed

Sunday 1st April - Closed

Monday 2nd April - Closed

Tuesday 3rd April - 8am - 6pm



For advice over this period outside of these times, please call NHS 111


If you need to speak to a GP over the Bank Holiday weekends, or when the surgery is closed, please call Taurus who are open and available to book GP and nurse appointments between 8am and 8pm.  Their number is:


0800 1217221


The opening hours for pharmacies in Herefordshire over the Bank Holidays can be found by clicking here

Surgery Opening Hours

Monday: 8.00am - 6.00pm
Tuesday: 8.00am - 6.00pm
Wednesday: 8.00am - 6.00pm
Thursday: 8.00am - 6.00pm
Friday: 8.00am - 6.00pm
Saturday: CLOSED
Sunday: CLOSED

We also offer some pre-bookable appointments with a duty doctor outside our normal practice hours (Monday to Thursday).   These can be booked either on the telephone or via reception.  Unfortunately we are unable to offer any other services during these times.




Out of Hours


In addition to the practice’s normal opening hours, and additional surgery opening times as stated above, you can also book an appointment in the evenings and weekends.   This may be with a different GP, nurse or location than you are used to.  These appointments are pre-bookable by contacting the surgery during our opening times – please ask for an extended access appointment.


If you need to contact a health care professional outside normal surgery hours (evenings, weekends or Bank Holidays) - you only need to phone one number - the new NHS 111 number -


Telephone:   111 


If you need medical help fast but it's not a life-threatening situation, you can now call the new NHS 111 number.  When you call 111, a trained advisor will ask you questions to find out what's wrong, give you medical advice and direct you to someone who can help you, like an out-of-hour doctor or a community nurse.


If the advisor thinks your condition is more serious, they will direct you to hospital or send an ambulance.  If you dont speak English, tell the adviser what language you want to speak and they will get you an interpreter.  You can call 111 any time of the day.   The call is free from landlines and mobiles.


You may be asked to travel to a community hospital or Primecare centre, if you are fit to do so.


Call 111 if you need medical help fast, but it's not life-threatening - for example, if you

    • think you need to go to hospital
    • don't know who to call for medical help
    • don't have a GP to call
    • need medical advice or reassurance about what to do next

Please DO NOT use this number for prescriptions, test results or routine matters - it is for urgent problems only.


In an emergency dial 999


You should only call 999 in an emergency - for example, when someone's life is at risk or someone is seriously injured or critically ill.


For health needs that are not urgent, you should call your GP  

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