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Sarum House Surgery
 Sarum House Surgery

Reception: (01432) 265422
Prescriptions (01432) 271736
Fax: (01432) 271 610
Friday 2nd March - The surgery is open today. We would ask patients who are not able to make pre-booked appointments to contact the surgery as soon as possible to cancel their appointments. Thank you.

Appointments Online


You can now use the internet to book your next GP appointment

It's quick and easy to use and can be particularly useful during those times when the practice is closed or telephone lines are busy.


Easy to follow screens and prompts ensure it’s simple for you to view, book or cancel appointments online – whatever time of day or night.


The appointment system has been carefully designed for ease of use and can be used by most internet browsers. It is even possible to use Patient Access from some mobile phones. You will be able to view a range of available appointments and choose the most convenient time for you.


If you have an account please click on the image or link below to login.





Register For Patient Access

You can either: 

  • ask a receptionist for access to online booking. You will need to bring a form of identity with you when you register, eg driving licence, utility bill. You will be given all the information you need to register to use Patient Access. Once you have your registration form click on the link above. 
  • Pre register at www.patient.co.uk/access and then bring photographic ID identification with you the next time you attend the practice.  

 Enter your personal registration details exactly as they appear on the registration form. If the information does not match, your registration will not be accepted.


Once registered, simply log on with your practice ID, patient ID and password. You can view any appointments you have already made, cancel them if necessary, or book a new appointment after checking which times are available.


When you book your appointment online, you will receive confirmation immediately. There is no need to re-confirm by email or telephone – just arrive promptly on the day.


Guidance for Patient Access (booking appointments on-line)

Before you begin to use Patient Access we would appreciate it if you could read the following guidance regarding the booking of appointments over the Internet.


Reasons for Appointments

If your appointment is to receive the results of a test or examination please enter this in the box provided. Please be assured that all details entered are secure and cannot be intercepted. Our practice has a strict confidentiality policy.


Missed appointments

Please let us know if you will be unable to attend an appointment that you have booked on-line. Either contact us by telephone or cancel it on-line. This will allow us to offer the appointment to another patient.


We realise that there are valid reasons for not attending, however, we will be monitoring such occurrences on a regular basis. If you miss an appointment more than three times in one year we may remove your facility to use Patient Access, however, you will still be able to book appointments with our receptionists.


Nurse Appointments

Due to the nature of nurses’ appointments, only a restricted range of appointments can be booked online. 


Doctors Appointments

Please ensure that you book the appointments appropriately. If you are unsure as to whether it is appropriate for you to see a nurse or a doctor please contact us by telephone.


Examples of doctor appointments – suspected illness, illness, follow-ups to previous consultations.


Inappropriate Use

We will be monitoring the use of this service and we are sure that you will find it useful. If, however, we find that any users are abusing the service, access to the service may be revoked. 


We would consider inappropriate use as: Sending inappropriate or abusive messages, booking appointments and not using them more than 3 times a year, booking appointments for other family members using your name, consistently booking inappropriate appointments with the doctor.

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